Powerful Features For Customer Support

Connota is built from the ground up to support strict privacy standards and low-overhead frontend delivery.

1. Automated Crawling & Ingestion

Provide a sitemap URL or domain. Our worker crawl processes parse page content, strip menu links or footer templates, and isolate primary text blocks for embedding generation.

✓ PDF, DOCX, TXT & Markdown support • Hash-based deduplication • Incremental syncs

2. Asynchronous Lit Widget Embeds

The chatbot is delivered as a lightweight Lit Web Component. Hydrated asynchronously, it doesn't block DOM parsing or add unnecessary package dependencies.

<script defer src="https://cdn.connota.ch/widget/v1/widget.js"></script>

3. Clear In-Text Source Citations

Keep responses grounded and eliminate AI hallucinations. Every claim made by the chatbot features hoverable citations linked to the original page or document source.

✓ Inline source mapping [c:1] • Tooltip summaries • Restricted document filters

4. Lead Generation & CRM Sync

Capture user emails and inquiries context directly inside the conversational stream. Manage and download CSV leads spreadsheets, or configure CRM endpoints webhook notifications.

✓ CSV exports • Polymorphic webhook triggers • Structured log audits